What should security personnel do when they encounter a hostile situation?

In a hostile situation, seeking assistance and remaining calm is crucial for ensuring the safety of both the security personnel and those around them. By seeking help, the individual can involve additional resources, such as law enforcement or other security team members, who are better equipped to handle the confrontation. Remaining calm allows the security personnel to assess the situation more clearly and make informed decisions, reducing the likelihood of escalating the conflict.

Engaging in a physical confrontation, on the other hand, can lead to increased danger for everyone involved and may result in injuries or legal repercussions. Retreating without informing others can leave teammates unprepared and heighten the risk of harm to others in the area. Ignoring the situation not only fails to address the threat but could also escalate the situation if the hostility grows unchecked. Thus, the best approach is to seek assistance and maintain composure to effectively manage the circumstances.