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What should a security guard do during a theft in progress?

  1. Confront the thief immediately

  2. Call for immediate backup and intervene

  3. Observe and document details from a safe location

  4. Ignore the situation to avoid confrontation

The correct answer is: Observe and document details from a safe location

During a theft in progress, the most appropriate action for a security guard is to observe and document details from a safe location. This approach prioritizes the safety of the guard and any bystanders involved in the situation. By observing from a distance, the guard can gather important information such as the appearance of the suspect, the direction they are headed, and any potential escape vehicles. Accurate documentation of these details can be critical for law enforcement investigations later on. Additionally, this method reduces the risk of physical confrontation, which could escalate the situation and lead to injury. Engaging directly with the thief or attempting to intervene could put the guard in harm's way, especially if the thief is armed or aggressive. It's also essential for security personnel to remember that their primary role is not to act as law enforcement officers; instead, they are to monitor and report. Taking action from a safe distance ensures that the security guard can contribute to resolving the situation without compromising their safety or that of others.